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Time Zone : GMT+5:30
Time Zone : GMT+5:30
Last updated: 24 September 2026
These Terms and Conditions set out the guidelines you must follow when accessing, creating an account on, or using Sky Exchange and its available services. Please read them carefully before creating an account or using any service offered through the platform. By accessing Sky Exchange, you confirm that you understand and accept these Terms. If you disagree with any part of them, you should stop using the platform.
You may use Sky Exchange only if you meet the legal age requirement in your location and have the capacity to enter into a binding agreement. You are responsible for confirming that your use of the platform is lawful where you live or access it.
The fact that Sky Exchange is available online does not mean that every service is permitted in every country or region. Access may be restricted when required by law, regulation, licensing conditions, or internal compliance procedures. You must not use an account on behalf of another person unless Sky Exchange has given clear permission.
When registering, you must provide information that is accurate, complete, and current. Sky Exchange may ask you to confirm your identity, age, address, payment ownership, or source of funds.
Creating duplicate accounts to avoid restrictions, receive additional promotions, hide activity, or gain an unfair advantage is prohibited. Each account is personal to its registered holder.
You are responsible for keeping your username, password, and security details confidential. If you believe someone else has accessed your account, change your password and contact customer support promptly. Activity completed through your verified account may be treated as authorised unless evidence shows that the account was compromised through circumstances outside your control.
Verification protects customers and helps Sky Exchange meet its legal responsibilities. Identity, affordability, fraud-prevention, sanctions, and anti-money-laundering checks may be carried out where appropriate.
During a review, certain features or withdrawals may be temporarily restricted. Additional documents may be requested if existing information is unclear, outdated, inconsistent, or incomplete. Failure to provide reasonably requested information may result in continued restrictions or account closure.
Personal details and verification records are processed securely under our Privacy Policy and relevant data-protection requirements.
You must use Sky Exchange honestly and lawfully. Market manipulation, payment fraud, misuse of confidential information, coordinated improper activity, unauthorised automation, security interference, and deliberate exploitation of technical errors are not allowed.
If a price, balance, result, payment, or settlement is displayed incorrectly because of an obvious technical or administrative mistake, Sky Exchange may correct it using reliable records. Customers must not knowingly attempt to benefit from an error that is clearly not genuine.
Unusual activity may be investigated, and affected transactions may be suspended while a review is completed. Any action taken should be reasonable and consistent with applicable law.
Before confirming a transaction, check the amount, selection, price, and other displayed details. Once accepted, a transaction may not be changed or cancelled unless the relevant rules allow it.
Markets will be settled using an official result or another clearly identified, reliable source. A settlement may be corrected if an official result changes or if a genuine processing error is discovered. Rules written for a specific market may take priority over these general Terms.
Postponed, interrupted, abandoned, or cancelled events will be handled according to the rules displayed for the relevant market.
Promotions may include separate eligibility rules, deadlines, wagering conditions, withdrawal requirements, and regional restrictions. These conditions form part of the agreement between you and Sky Exchange.
Promotional abuse is prohibited. A benefit may be withheld or removed where there is reasonable evidence of duplicate accounts, false information, coordinated activity, or an attempt to avoid genuine promotional conditions.
Sky Exchange encourages responsible participation. Available safeguards may include deposit or transaction limits, cooling-off periods, self-exclusion, and account closure options.
Do not use money needed for housing, food, bills, healthcare, or other essential expenses. If your activity is affecting your finances, wellbeing, work, or relationships, stop using the platform and seek independent support. Attempts to bypass self-exclusion or another protective restriction may lead to further account controls.
You may request account closure, subject to identity checks and the settlement of outstanding transactions.
Sky Exchange may restrict, suspend, or close an account where there is a reasonable concern involving fraud, unlawful conduct, security, payment disputes, self-exclusion, or a serious breach of these Terms. Where legally permitted, the reason and available next steps should be explained. Any undisputed remaining balance should be returned after necessary checks and lawful deductions are completed.
Sky Exchange aims to offer a secure and dependable service, but uninterrupted access cannot be guaranteed. Maintenance, internet failures, provider outages, security incidents, and events outside reasonable control may affect availability.
Nothing in these Terms excludes liability that cannot legally be excluded. Subject to applicable consumer protections, Sky Exchange is not responsible for losses caused by circumstances outside its reasonable control or by a customer’s failure to protect account credentials.
Personal information is managed in accordance with the practices outlined in our Privacy Policy. Necessary service messages may be sent for security, account, or operational purposes. Marketing preferences may be changed through available account settings or unsubscribe options.
Concerns should be raised with customer support using the relevant account and transaction details. Complaints should be reviewed fairly, with any available escalation process clearly explained.
These Terms may be updated to reflect legal, regulatory, security, or service changes. Material updates should be communicated through an appropriate channel. Continued use after revised Terms take effect means that they will apply, subject to your rights under applicable law.